Tenant Q&A library
Actual scenarios Australian renters have shared in tenant support groups, answered by Compass with the right Act sections, next steps and free-help phone numbers. Use these for your own situation, or share with a friend.
My WA landlord won't fix a leaking shower — what can I do?
Single mum in Perth, two weeks of broken shower, agent dragging feet.
Can my agent force weekly open homes when the property is for sale?
23 year-old NSW renter, landlord selling, agent says open homes every Saturday. must she comply?
My QLD landlord is refusing to return my bond. what now?
4-week wait, no response from RTA, agent claims 'damage' you don't recognise. the QCAT pathway.
My VIC rental has no working heater in winter. what can I do?
Melbourne tenant, mid-July, agent dragging feet on a broken heater. Minimum standards + urgent repairs.
My agent let themselves in without notice. is that allowed?
Came home from work, found the agent had been inside taking photos. What now?
There's mould in my VIC rental and the agent keeps saying it's my fault
Black mould in the bathroom, agent blames 'tenant lifestyle', VCAT and rent reduction options.
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