Your whole renting arsenal, on one page.
TenantTrail covers the whole tenancy, move-in to move-out. Keep every record straight. Know the laws, acts and codes that protect you. Respond to your agent with confidence. And if it ever goes all the way, walk into tribunal ready. Here is everything it does.
Nine things you won’t find anywhere else.
Photo Trail
Monthly photo check-ins of your property, dated and locked. Build a quiet timeline of cleanliness and condition that nobody can argue with later.
Photo Compare
Drop your dated photo next to the agent's claim photo. Compass writes a plain-English comparison and drops it into your reply letter as an attachment or inline paragraph.
AI letter drafting (with iterative refinement)
Pick a template, Compass writes the letter citing the relevant Act sections. Refine iteratively, 'add a 14-day deadline', 'soften the tone', until it sounds like you.
Voice notes with tamper-evident share links
One-tap recording for the moments that matter: inspections, agent visits, illegal entry. We keep the original audio. You can transcribe on demand and generate a public share link the recipient opens in any browser. SHA-256 fingerprint included so it can't be edited after the fact.
State-aware AI (Compass)
Tell Compass once whether you're in NSW, VIC, QLD, WA, SA, TAS, ACT or NT. Every answer cites the exact section of YOUR state's Residential Tenancies Act, plus the right tribunal (NCAT, VCAT, QCAT, SACAT, ACAT, etc). No generic, lifted-from-a-US-blog answers.
Tribunal-ready evidence bundle
One-tap PDF export. Cover page, indexed contents, every photo with a SHA-256 fingerprint, voice notes with the transcript and a QR code the tribunal can scan to play the original audio. Walk in with one document, not a shoebox of screenshots.
SHA-256 tamper-check on every photo
Every photo you upload gets a unique fingerprint. If the file is edited later, even one pixel, the fingerprint changes and we can prove the original wasn't touched. Members of the public can verify any fingerprint on /verify without an account.
Chronology you can lock before tribunal
Drop events on a calendar, what happened, who said what, what you sent. Compass writes the tribunal-ready chronology paragraph for you, then you lock it so it can't be questioned later.
Tenant Brain (free for anyone)
A growing library of real-world Australian tenant Q&As, plain-English, state-tagged, no login. Read the ones that match your situation before you ever spend a cent with us.
The full toolkit
Grouped by what you're trying to do, not by feature name.
Organise
Everything in one place, dated, searchable, never lost.
- Document vaultDrop in 100 photos, emails and PDFs at once. Lease, bond receipt, entry condition, auto-sorted by type and date.
- Photo TrailMonthly photo check-ins. Each entry is dated and tamper-evident so a year later, the timeline is still rock-solid.
- Contacts ledgerEvery agent / landlord / tradie phone call logged with the date, who you spoke to and what they said.
- Voice notes (audio kept)Tap the floating mic from anywhere in the app to record what just happened. We keep the original .webm audio in your vault. Transcribe on demand when you want it as text.
- Rent + bond trackerReceipts in, rent increases tracked, bond status visible at a glance. No more hunting through emails.
Understand
Plain-English help that knows your state's residential tenancy law.
- Compass AICompass reads your situation, checks your lease against your state's tenancy laws, and tells you exactly where you stand. The acts, the codes, the awards, in plain English.
- Tenant BrainSearchable library of real-world tenant Q&As, most common questions already answered, free to read, no account needed.
- Inspection report extractionUpload an entry or exit condition report. We pull out the deductions and dispute points into a clear list.
Respond
Calm, polished letters and emails, drafted in seconds, refined as much as you like.
- AI letter draftingPush back, calmly and correctly. Compass drafts the reply and quotes the rule that backs you up, ready to send to your agent.
- Suggested refinementsTap a chip, 'add a 14-day deadline', 'cite section 217', 'soften the tone' and Compass rewrites instantly.
- Photo ComparePlace your dated photo next to the agent's claim. AI writes a plain-English comparison you can drop into a reply.
- Email direct to agentSend the letter straight from the app. Audit trail, CC yourself, track when it's opened.
Prove
Tamper-evident evidence, organised the way tribunals expect.
Export your whole case as one bundle: every document in date order, date-stamped, tamper-evident, and ready to hand over. You walk in organised, not scrambling.
- Timeline / chronologyEvery event in date order, what happened, what you sent, who replied. Lock it before tribunal so it can't be questioned.
- SHA-256 fingerprintsEvery photo gets a tamper-evident fingerprint. If it's edited later, the fingerprint won't match, so the change is easy to demonstrate.
- Tribunal evidence bundleOne-click PDF export, cover page, indexed contents, every document with date stamps and fingerprints. Voice notes get their own page with the transcript, SHA-256 and a QR code to play the audio.
- Voice note share linkGenerate a tamper-evident /v/ link for any voice note. Send to a friend, family member, support worker or your Tenants' Union. SHA-256 fingerprint shown publicly so the recipient knows the audio hasn't been edited. Revoke any time.
- Verified anonymous sharesPublic, watermarked share pages for tenancy Facebook groups, agent replies, journalists. No personal info ever shown.
Pick the plan for where you are right now
All AI allowances are fair-use bounded with a daily cap to keep things fast for everyone. Full plan comparison →
Genuinely heavy power user? Email us for a fair-use bump above the standard plan caps.
What does going it alone really cost?
Move the slider to the amount you're fighting over, a half-bond, a repair bill, a rent rise. We'll show you what each realistic path would cost in time and dollars, side by side. We don't promise an outcome, just the honest numbers.
Estimates are based on publicly-quoted AU tenancy-advocate rates ($200–300/hr) and our own usage data. We don't promise an outcome, just an honest cost comparison.
Going it alone
One lawyer letter
Tenancy advocate
TenantTrail Dispute Mode
Help a mate. Share the comparison in your tenancy Facebook group, someone there is probably wondering the same thing.
This is a cost comparison, not legal advice. Free community legal centres are excellent and free (just often booked out). Private tenancy advocates can be worth every cent for complex cases. TenantTrail is built to help you do the documentation and the drafting calmly and properly, so whichever path you choose next, you walk in prepared.
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