Features · everything we do

Everything TenantTrail does, on one page.

Built for Australian renters. We help you keep your tenancy organised, understand your rights in plain English, draft polished replies and build tribunal-ready evidence, calmly and properly documented.

What makes TenantTrail different

Three things you can’t do anywhere else.

Newest

Photo Trail

Monthly photo check-ins of your property, dated and locked. Build a quiet timeline of cleanliness and condition that nobody can argue with later.

Newest

Photo Compare

Drop your dated photo next to the agent's claim photo. Compass writes a plain-English comparison and drops it into your reply letter as an attachment or inline paragraph.

AI letter drafting (with iterative refinement)

Pick a template, Compass writes the letter citing the relevant Act sections. Refine iteratively, 'add a 14-day deadline', 'soften the tone', until it sounds like you.

New

Voice notes with tamper-evident share links

One-tap recording for the moments that matter. inspections, agent visits, illegal entry. We keep the original audio. you can transcribe on demand and generate a public share link the recipient opens in any browser. SHA-256 fingerprint included so it can't be edited after the fact.

The full toolkit

Grouped by what you're trying to do, not by feature name.

Organise

Everything in one place, dated, searchable, never lost.

  • Document vault
    Drop in 100 photos, emails and PDFs at once. Lease, bond receipt, entry condition, auto-sorted by type and date.
  • Photo Trail
    Monthly photo check-ins. Each entry is dated and tamper-evident so a year later, the timeline is still rock-solid.
  • Contacts ledger
    Every agent / landlord / tradie phone call logged with the date, who you spoke to and what they said.
  • Voice notes (audio kept)
    Tap the floating mic from anywhere in the app to record what just happened. We keep the original .webm audio in your vault. transcribe on demand when you want it as text.
  • Rent + bond tracker
    Receipts in, rent increases tracked, bond status visible at a glance. No more hunting through emails.

Understand

Plain-English help that knows your state's residential tenancy law.

  • Compass AI
    Ask anything about your tenancy. Compass cites the actual sections of the QLD / NSW / VIC / SA / WA / TAS / NT / ACT Act so you know the answer is grounded.
  • Tenant Brain
    Searchable library of real-world tenant Q&As, most common questions already answered, free to read, no account needed.
  • Inspection report extraction
    Upload an entry or exit condition report. We pull out the deductions and dispute points into a clear list.

Respond

Calm, polished letters and emails, drafted in seconds, refined as much as you like.

  • AI letter drafting
    Pick a template, repairs, bond refund, breach notice, Compass writes a complete letter citing the right Act sections.
  • Suggested refinements
    Tap a chip, 'add a 14-day deadline', 'cite section 217', 'soften the tone' and Compass rewrites instantly.
  • Photo Compare
    Place your dated photo next to the agent's claim. AI writes a plain-English comparison you can drop into a reply.
  • Email direct to agent
    Send the letter straight from the app. Audit trail, CC yourself, track when it's opened.

Prove

Tamper-evident evidence, organised the way tribunals expect.

  • Timeline / chronology
    Every event in date order, what happened, what you sent, who replied. Lock it before tribunal so it can't be questioned.
  • SHA-256 fingerprints
    Every photo gets a tamper-evident fingerprint. If it's edited later, the fingerprint won't match, so the change is easy to demonstrate.
  • Tribunal evidence bundle
    One-click PDF export, cover page, indexed contents, every document with date stamps and fingerprints. Voice notes get their own page with the transcript, SHA-256 and a QR code to play the audio.
  • Voice note share link
    Generate a tamper-evident /v/ link for any voice note. send to a friend, family member, support worker or your Tenants' Union. SHA-256 fingerprint shown publicly so the recipient knows the audio hasn't been edited. revoke any time.
  • Verified anonymous shares
    Public, watermarked share pages for tenancy Facebook groups, agent replies, journalists. No personal info ever shown.
Pricing · AUD

Pick the plan for where you are right now

All AI allowances are fair-use bounded with a daily cap to keep things fast for everyone. Full plan comparison →

Free
$0
5 AI Q&As / mo · 1 case
Vault
$9.99 / mo
10 AI Q&As / mo · 5 GB
Most popular
Compass
$19.99 / mo
100 AI Q&As / mo · voice notes · letters
Dispute Mode
$69 one-off
500 AI Q&As · 30 days
Pro
$39.99 / mo
750 AI Q&As / mo · 50 GB · priority

Genuinely heavy power user? Email us for a fair-use bump above the standard plan caps.

Worth-it check · honest numbers

What does going it alone really cost?

Move the slider to the amount you're fighting over, a half-bond, a repair bill, a rent rise. We'll show you what each realistic path would cost in time and dollars, side by side. We don't promise an outcome, just the honest numbers.

$1,200

Estimates are based on publicly-quoted AU tenancy-advocate rates ($200–300/hr) and our own usage data. We don't promise an outcome, just an honest cost comparison.

Path 1 · DIY

Going it alone

Hours organising & drafting~8 hrs
Free legal advice waitlist3–4 weeks
Letters from scratchYes
Tribunal-ready bundleDIY in Word
Your time at $25/hr
$200
Path 2 · Solicitor

One lawyer letter

Demand letter on letterheadYes
Read your story, draft, send1–2 days
Tribunal representationExtra ($$$)
Evidence + photo prepYou still do
AU solicitor flat-fee range
$450–$650
Path 3 · Advocate

Tenancy advocate

Hourly rate (AU range)$200–300/hr
Typical prep hours4 hrs
Letters draftedIncluded
Tribunal representationOften extra
Estimated range
$800–$1,200
Same day
Path 4 · Compass

TenantTrail Dispute Mode

500 AI Q&As over 30 daysIncluded
11 letter templatesIncluded
Evidence bundle PDFOne-click
Photo Compare + TrailIncluded
One-off, no subscription
$69
Get Dispute Mode
That's a $381 difference vs hiring help.
Share the comparison if it's useful, your tenancy Facebook group might want to see it too.

This is a cost comparison, not legal advice. Free community legal centres are excellent and free (just often booked out). Private tenancy advocates can be worth every cent for complex cases. TenantTrail is built to help you do the documentation and the drafting calmly and properly, so whichever path you choose next, you walk in prepared.

Renting in Australia? Start free, no card needed.

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